Striving to orchestrate optimal experiences for everybody in our worldLearn about us
Is your product
We develop a holistic, omni-channel game plan to achieve UX objectives under conditions of uncertainty and change.
Product or Service UX Strategy, Agile UXD Consulting, UX Maturity Framework, UX Skills FrameworkContact us for help with UX Strategy
We follow an iterative and agile process to design interactive products that evoke delightful and engaging experiences.
Participatory Design, Wireframing, Copywriting, Asset and Content Creation, Visual and UI Design, Clickable Prototypes, Style Guides, Complete ScreensContact us for help with UX Design
We evaluate and validate designs using inputs from real users (like customers or employees).
Eye-tracking Assessment, Observational Field Studies, Heuristic Evaluations, UX Surveys, Comparative Usability Testing, UX AuditContact us for help with UX Evaluations
We apply a range of investigative methods to discover users’ needs, goals, and expectations as well as contextual factors that influence the experience.
Ethnographic Studies, Focus Groups, Market Landscape, Personas, Use Case Development, Customer Journey MappingContact us for help with UX Research
We have exclusive access to a world class design lab at the University of Pretoria owing to our agreement with the Informatics Design Labs. These facilities can also be leased for research, design or testing activities facilitated by your company’s specialists.
Lab Based Testing, Quantitative UX StudiesContact us to use our world class facilities
We build custom software solutions to find a beautiful balance between business goals and user needs.
Web Apps, Mobile Apps and/or Desktop AppsContact us to discuss your software requirements
"When WeBuyCars embarked on digital transformation journey, the first point we needed to address was the user experience and usability of the digital channels exposed to our customers. We appointed Monkey and River to help us redesign our website aiming for enhanced user experience and usability. When we launched, the number of visitors to our site surged and our conversion rate almost doubled. Aiming for seamless, convenient, and enjoyable experiences for your customers, I’d certainly recommend this team."
Wynand Beukes, Chief Digital Officer at We Buy Cars
"We have been using Monkey and River as software developers for the past 2 years. The quality of their work, inputs on UI/UX related issues, and professionalism has been an asset to our company from the offset. Their user centered and jobs to be done approach makes them an excellent choice for UI/UX design and front-end development."
Gustav du Plessis, Edublox Online Tutor Product manager
"I was recently privileged to work with Monkey and River on a project at MMI Holdings. Monkey and River joined the project to assist with UI Design and I was very impressed with their ability to integrate into the team. Although they joined the project later than the rest of the team, they very quickly got to grips with the project and were able to add very valuable input into the design of the app as well as the app's user experience."
Ingrid Heighton, MMI Holdings
"The Monkey and River team was a group of consummate professionals, who were easy to work with, and delivered excellent quality of work when they designed and built our faculty’s online research management and reporting system. Thanks to this solution, we have access to actionable insights that were never available before."
Natasha Jeftha, Health Faculty Grant Manager at University of Pretoria
"For a key research project, we had a mobile app developed by partners abroad that was to be implemented in South Africa, but we were concerned that the unique social and technological environment would give rise to unforeseen challenges. Monkey and River were remarkably helpful in ensuring that our foreign colleagues understood the local constraints and that our app could be implemented successfully."
Prof. Juan Bronman, Head of Department of Centre for Augmentative and Alternative Communication (CAAC) at University of Pretoria